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Frequently Asked Questions
Snowman Adventures shall not be responsible nor assume any liability for any of the following:
Any cancellation of services by the supplier of any liability in arranging transportation, hotel and other accommodations
Snowman Adventures is not responsible for any personal injury, illness or property damage or other loss or expense of any nature whatsoever arising directly or indirectly out of any actions of any person or supplier of services, programs or accommodations.
You are participating in any travel arrangements at your own risk and Snowman Adventures assumes no responsibility for disappointments at all or for any death, injury, illness, sickness, disease, natural disaster, injury, loss, delay, accident, expenses or defect that may result from your travel.
Travel Insurance is strongly recommended to cover the costs of some of these items. All such losses or expenses will have to be borne by the passenger, who again is advised to take travel insurance any change or modifications by the supplier of itineraries, air carrier, routing, scheduling, departure date, level of accommodations, etc.
Fluctuations in fares, rates, surcharges and/or price differentials.
Snowman Adventures sole responsibility is to book your travel and will not be responsible for anything other than booking your travel. All travel is solely the responsibility of the passenger and not of Snowman Adventures. If you wish to leave from any city other than the gateway cities provided in the cruise/tour package, etc., or elect to change the air routing provided by the cruise/tour package, Snowman Adventures will at your direction, reschedule your transportation at the adjusted current tariff and deviation charges. It is the responsibility of the passenger to re-confirm his/her flights with the airlines. Flights may be missed due to schedule changes or other acts and air schedule changes may cause cancellations.
All cruise line/tour companies have their own cancellation policies, it is the responsibility of the purchaser to acquaint him/herself with said policy, Should a cancellation become necessary, please inform Snowman Adventures immediately in writing and request a written confirmation of your cancellation. Upon, receipt, Snowman Adventures will follow industry procedures for refund as outlined in the supplier’s brochure and subject to their review. Refunds are usually finalized within (8) weeks.
In addition to any and all cancellation penalties imposed by the cruise line/tour operator, etc., Snowman Adventures may assess the following cancellation penalties:
- INR 500 per person administrative fee for any tour cancelled by the client. (30 DAYS PRIOR TO DEPARTURE)
- For cancellations made within 30 days of departure, a cancellation fee of 15% of the total package may be assessed.
- Trip cancellation/interruption insurance, which covers the cancellation penalties, is strongly recommended.
- Providing Snowman Adventures with credit card information for payment assumes that the passengers and clients are authorizing this credit card information to be used for payment of their travel plans, both deposits and final payments for travel arrangements made by Snowman Adventures
All passengers 18 years of age and over must have government-issued photo identification for domestic travel. All passengers including children must possess a valid passport for international travel. The name on your ticket must match the name on your I.D. or passport.